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Mobile Phone Repair Engineer x 2

Basics
Job Type: 
Permanent
Category: 
IT and Technical
Category: 
Retail
Job Reference: 
nb2247
Description: 
The successful candidate will have previous Mobile Phone Repair experience, with first class customer facing skills. If you have a passion for repairing mobile phones and would like to join one of the most exciting companies in the mobile industry this job is definitely for you! We are currently looking to recruit a Mobile Phone Repair Centre Executive for our client, who are one of the UK’s leading mobile phone repair companies. Due to on-going success our client are continually expanding and growing their chain of mobile repair centres across the UK. The Mobile Phone Repair Centre Engineer role is an extremely exciting opportunity with fantastic career progression. You will be part of a new business venture with plenty of growth opportunities, backed by years of experience in an established industry. For the successful candidate this is their chance to use their experience to be part of shaping and growing what is set to be a large and successful business. For the role of Mobile Phone Repair Centre Engineer not only are we looking for someone with excellent experience of Mobile Phone Repairs experience, we also need someone with first class customer facing skills, who is organised, out going and friendly, with a genuine passion and interest in technology and keen to progress their career. Mobile Phone Repair experience required - preferably with Apple & Samsung. Ideally we are looking for someone who has had experience within a similar role, working for one of the major Mobile Phone retailers or Network Operator repairers. Our client recognise that Mobile Phones are an integral part of everyday life. The Mobile Phone Repair Centre is all about keeping the customer's own phone working and with them (same day repair service). All repairs should be done as quickly as possible and customers should always be kept updated of progress. RESPONSIBILITIES Support manager on: opening and locking up, cashing up and banking Stock management: receiving and booking out stock (parts, customer phones etc) Performing repairs within SLA’s Assessing claims for malicious damage and feeding back to head office Dealing with complaints Selling additional products and services including data backup and accessories Serving customers using Phone Service Centre brand guidelines Responding to customer queries via phone, email and social media Ensuring clean and tidy appearance of shop is maintained So as not to miss out on the amazing opportunity please contact Neil Bignell or Daniel Cruttenden as soon a possible.
Location
Location: 
High Wycombe
Reward
Salary Range: 
£20,000+
Salary: 
£20000 to £25000