You have not completed your profile information. Please update you profile information so that we can help you progress to the next step in your career.

Customer Account Executive

Job Type: 
Customer Service and Support
Sales and Account Management
Job Reference: 

An experienced Customer Account Executive is required to join a leading Business to Business (B2B) Telecommunications company in Borehamwood, Hertfordshire.

The successful Customer Account Executive will have a proven track record in customer service, possess strong organisational and time management skills and enjoy working in a strong team led Account retention environment involving upselling and customer renewals.

Due to continued growth, a new Customer Account Executive is required to further progress the telecoms company which has been established for over 6 years. Working in a lively fast paced office, the Customer Account Executive will be looking after Corporate and SME accounts and ensuring that clients remain satisfied at all times.

Working within a team of 6, the successful candidate will be tasked with ensuring that all customer queries are dealt with in a timely and professional manner. They will also be expected to build relationships with customers and complete all general administration.

Skills/Experience Required:

The candidate will have proven experience in developing Accounts increasing revenue and portfolios from existing Accounts and be able to demonstrate from past experience a structural that proved successful and gained results 

Regular liaising with existing Accounts to identify new business opportunities

Experience in providing the highest standard of Customer Service (ideally Business to Business)

Telecoms experience preferred

A committed team player

 Listening to and resolving customer issues and queries

 Fast learner, works with accuracy and attention to detail

Strong communication/interpersonal skills

Self-motivated, positive and enthusiastic

 Professional telephone manner

This is an exciting opportunity for a Customer Account Executive to join a long established Telecoms company that constantly reinvests into staff training to ensure they continually deliver the best solutions to their customers.

Salary Range: 
£25k + Commission